1. The Palace of Tears (Tränenpalast) is a historic building in Berlin, Germany that served as the border crossing point for East and West Germans during the Cold War. It was named the Palace of Tears due to the many tearful partings taking place between families and loved ones on either side of the border. The building was opened in 1962 and designed by German architect Horst Bauer. Today, the Palace of Tears serves as a museum and memorial to the division of Germany and the experiences of those affected by it.

2. The Palace of Tears is open Tuesday to Sunday from 9:00 am to 7:00 pm. The phone number for the museum is +49 30 467986666.

3. Tickets for the Palace of Tears can be purchased at the museum or online in advance. General admission costs €6.50 for adults, €3.00 for children under 18, and €5.00 for students and seniors. The museum is located at Reichstagufer 17, 10117 Berlin and can be accessed by public transportation via the S-Bahn and U-Bahn stations at Friedrichstraße.