Dolmabahce Palace VIP: Skip-Line Imperial Secrets Tour

This is a audio guided tour. It was informative and the experience was good. Sometimes the audio did not start on its own and had to select the section from the number on the board in each section.

The guide can only take you to the Harem and Main part of the palace. They aren't allowed to go inside. With that being said our guide did give us a breakdown of the palace and some history. We were allowed only about a half hour to tour the harem so that felt a little rushed if you really wanted to stop and learn more at each room. Please note if you would to rent a headset you do need to leave your passport or a substantial amount of Euros (think it was like 150). Beautiful palace thou but very strict about indoor photography. Shame when your spending so much per ticket to view the site.

The guide was punctual, infomative and friendly. She gave us enough time for the visit. The palace is very beautiful and luxurious.

I would reccommend this tour to everyone who comes to Dolombahce Palace for the first time. Tour guide was great and the Palace speaks for herself.

The Palace is a real masterpiece with the beautiful interior and the lovely gardens. The chandeliers inside the palace are stunning! Our guide gave us thorough history of the palace.

This tour is incorrectly described. When we arrived our guide told us that there was a rule that he could not guide us inside since we were a group larger than 5. He also seemed to be in a hurry and just gave a short spiel, told us to get the audio tour, and then dumped us. No mention in the description that IDs were needed to get an audio tour. Basically all this did was give us a skip the line ticket.

It was difficult to find the tour and there was too many people. I did not think it was organized and not up to the Vistor standards.

We bought a ticket with guide , but he told us to get a headphones with explanation inside the palace and the Harem. Because he was going to get us to the entrance wait for us and we could hear the recorders thru the headphones. This is not what we bought and some of the people were really unhappy because though that he will explain, Tks god that we were able to get the machine and hear explanations thru it. BUT many of the people did not understood guide indications and they were in lalaland without any explanation inside the palace. Please review this situation for next tours.

This should have been a magnificent tour, as all of our previous Viator tours; but it was so disappointing. First, this was NOT a guided tour per se. Our tour leader spoke very poor English in a very soft voice. More important, he did NOT accompany us inside the palace. Second, we were not forewarned that the magnificent crystal stair case would be under renovation and totally hidden from view. I feel totally misled and would NOT have purchased this tour, had I known. This does NOT live up to the Viator first rate standards.

Excellent customer service with swift, kind and professional response. Highly recommend you to join the service. I bought the ticket for the wrong date. After I told my mistake to the customer service, they immediately help to extend my ticket duration. They would also ask your experience after the service, showing that they care a lot the review from customers. Thank you for the service, giving me and my family a unforgettable experience i. Istanbul.