Unforgettable Madrid: Express Hop-On Hop-Off City Tour
Explore Madrid at your own pace and without any rush aboard a double-decker sightseeing bus. Enjoy 2 panoramic routes for a full 24 hours with the same ticket, switch between routes, and discover Madrid's history through a headphone audio system available in fourteen different languages! During the summer, you can also enjoy a panoramic route by night, ideal for touring the city when the sun goes down and admire the beauty of Madrid illuminated.
Reviews
Reviews and Rating (Tripadvisor)
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Reviews by Tripadvisor travelers
Aaron_R, 10/31/2025 2:21:10 PM
It is a tour of the city. Not a hop-on hop off bus. Don't make the same mistake we did and think it was. The only way to get a good view is if you are up on top. If you happen to be inside the bus, don't expect to see much of anything.
Margarita_H, 10/25/2025 5:01:07 PM
It was OK but not amazing. I have been on several of these bus tours around the world and this one was so so. You need to get there 1.2 hour eatly to get in the line if you want to be on the upper deck!! Even though we had our wlectronic tickets and proof of payment on the viator app, 2 tickets from our party of 4 could not be recognized with their codes so it was a hassle. They said they were having technical difficulties bit… at 9pm there is nobody to help!!!!
jewelhll, 10/25/2025 11:43:59 AM
What a wondeful tour around the city of Madrid, I enjoyed the view of the citu from top of the bus, So enjoyable
Kris_B, 10/24/2025 10:13:30 AM
The evening tour of Madrid is beautiful. Highly recommend if you go around Christmas time as we saw the lights being hung and it looks amazing.
Henry_P, 10/24/2025 3:35:13 AM
I couldn't retrieve my tickets. The Viator app an email had link to retrieve tickets, but it didn't work. The local agents could not get them either. Finally, I had Viator resend the tickets. This took an hour. We got stuck in Madrid traffic. It took closed to an hour to go six blocks. This was not the fault of the bus company, but it took away from an otherwise good excursion.
Barry_C, 10/23/2025 4:23:13 AM
Good for a fast overview of central city. Not very informative and if raining not pleasant and with covered roof you see even less
Tish_B, 10/17/2025 3:17:03 AM
It’s so well done! Very informative. Bus is clean and smooth ride, plus fantastic visibility!! Highly reccomend. A Blessing to see everthing!
Jesse_M, 10/12/2025 5:43:30 AM
The ride was good. There are 2 loops. Several points of interest were repeated. Bring your own headsets (brought my Bose). Clean bus, friendly staff. It’s unfortunate the internet directs you to them as “Hop on-Hop off”. In Madrid, it seems to not be allowed and it’s just a continuous ride. Overall, a great way to see the area and get information.
Michelle_R, 10/10/2025 10:39:02 AM
First, without a deep dive into the description I made the assumption that it was the same as all the other big bus city tours and that you could hop on and off at various locations around the city, you can not, but that was my fault for misunderstanding. This bus never stops. Next, the blue route which is supposed to be the historical route doesn’t even get near Plaza Mayor nor anything in the old section as far as I could tell. It was a disappointment and a waste of money.
575simonm, 10/9/2025 5:17:33 AM
The commentary is ok, but it’s out of synch with your actual location so it’s hard to work out what they are talking about. Moving to a single tour, from a hop-on/hop-off approach is a backwards step and means you can’t get to see anything in any sort of detail.
- Wheelchair accessible
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Transportation options are wheelchair accessible
- Not recommended for travelers with spinal injuries
- Suitable for all physical fitness levels
- Buses are adapted for passengers with reduced mobility. The features include an automatic access ramp, reserved space for wheelchairs with safety clamps and fastenings, and an extended ramp and kneeling system to the right of the bus.
- Please note that the itinerary may be altered due to events or celebrations in the city (cultural events, sports events, official acts, or construction works).
- The guided walking tour of Madrid is offered in either English or Spanish. You can check information or reserve your spot using the QR codes available onboard the bus.
- The Panoramic Tour ticket is valid for both routes for 24 hours after redemption, any day of the week. Only one trip per route is allowed.
Departure point
Departure and arrival for Route 2 (Green) in Plaza Neptuno next to bus stopReturn details
Explore Madrid at your own pace and without any rush aboard a double-decker sightseeing bus. Enjoy 2 panoramic routes for a full 24 hours with the same ticket, switch between routes, and discover Madrid's history through a headphone audio system available in fourteen different languages! During the summer, you can also enjoy a panoramic route by night, ideal for touring the city when the sun goes down and admire the beauty of Madrid illuminated.Redemption
Bus Frequency: Every 15 minutes Schedule: Route 1: 09:35 – 18:20 Route 2: 09:56 – 17:56 Tour Duration: Route 1: Approximately 90 minutes Route 2: Approximately 80 minutes Departure and Arrival Points: Route 1: Felipe IV Route 2: Plaza Neptuno The guided walking tour of Madrid is available in English or Spanish. You can access more information or reserve your spot using the QR codes available onboard the bus. Please Note: The itinerary may be subject to changes due to city events or celebrations, such as cultural or sports events, official acts, or construction works.24 hours before travel date - 100% refund
Less than 24 hours before travel date - 0% refund