Brunei Heritage Tour

I've done quite a few tours with Viator, this would have to be the worst, followed by the one I took following day. Started with pick up at hotel to see the "guides" young so in front passenger seat. Well actually started day before whe the company sent me a message saying guide had asked if I could swap days with other tour. I was unable to do this due to prior commitment so they told guide to leave as is. This was followed by several direct messages from guide again asking me to swap days. Once in the car I felt like an extra on a father son day out, guide hardly paid me attention walking with his son at every stop, rushing each stop as he kept complaint we need to get back to boarder as early as possible. Lunch was at a vegetarian restaurant which I didn't like. He had a friend meet him there for lunch as well, they spoke to each other in their language so I felt very alone. At the water village we very quickly walked through sat for 2 mins on a seat then raced back to car. At the end of a very rushed tour of Brunei, he sped sometimes at 160kms overtaking rather dangerously at times. The son even joined me in the back, I don't mind kids but found this annoying having to talk to him rather than having a guide talk to me. When we got to boarder the guide complained how long the cue was and our lane was moving slow, (several times) I felt like I was an in convenience to him. We then continued to speed all the way back to hotel, even in a really bumpy road which was quite uncomfortable. Alot more I could say about hiw awkward I felt and how unprofessional the day was. Felt I didn't really get to relax and enjoy the tour.

This tour really gives you a feel for Brunei. Visiting the important sites in the country, you really understand Brunei and its heritage. The driver Andyson and the guide Sandra were enthusiastic and helpful. Outstanding.

Friendly driver and tour guide. Saw a lot of Brunei. Very interesting and informative. A unique place!

Brunei invokes some mixed feelings about how a country’s wealth should be used but our day in Brunei was certainly fascinating. Our guide, Joanne, was excellent and provide interesting insights into life in Brunei.

Abbiamo fatto due tour con questa agenzia, niah caves e il tour del brunei. Sono stati entrambi belli, wilson ha organizzato tutto comunicando via whatsapp, e la nostra guida è stata andy. Siamo stati bene, i tour sono stati belli e ben organizzati, con ottimi pranzi locali inclusi. Il prezzo è molto inferiore rispetto alle altre agenzie di Miri. Super consigliato!