Last Romantic

So I'm going to Russia for the Worldcup next week and can't book a wheelchair-seat train ticket!!

So I'm going to Russia for the Worldcup next week and can't book a wheelchair-seat train ticket!! On the Russianrail website you are required to enter your russian disability ID in order to book that ticket, and i emailed them but they never help.
Any help??

06.04.20
John

Hello Hussayan , I speak russian and probably can help you

06.04.20

 i did all they have stated there and filled and sent the form but they still wouldn't do anything!

06.04.20
Last Romantic

 I sent them my egyptian disability ID but thing is you need to enter a valid code in order to proceed with booking and i tried some dummy codes but no luck lol

06.04.20
Светлана

that’s be great. Like I said I just want to book a wheelchair-seat ticket for a train from Saint Petersburg to Moscow, but can’t do it through the website as you’re required to enter a Russian disability ID. On the website they say that foreigners need to fill in a mobility assistance form and send it along with a proof of disability which I’ve done but they still didn’t do anything

06.04.20
MaximN

don´t know if this page is of any help http://pass.rzd.ru/static/public/en?STRUCTURE_ID=5284...

06.04.20
Татьяна

Do you have a reference number on your disabled parking badge or anything like that you could try to use instead? Otherwise someone (sorry I can´t remember who) posted a template for a disabled ID card on here a while ago, perhaps you could generate one for yourself and include a disability ID number of your choice of a similar format to the Russian ID numbers?

06.04.20
BeniShapiro

On their website it says to register here: The Mobility Assistance Centre at Russian Railways can be contacted at 8-800-510-11-11 and info@rzd.ru.

06.04.20
Татьяна

Hussayn , I will try to ask somebody in Saint Petersburg about this problem and will com back soon . By the way , may be you need a guide , or tour in Moscow and Saint Petersburg ?

06.04.20