Miami Magic: Bus & Biscayne Bay Cruise Adventure

I never went on the trip family emergency so I ended up on hospital 🏥 instead of going through with the trip

Very disappointed with this tour. Bus air conditioner was poor, music too loud. Worst of all, could not for most of the trip understand what the heck the guy was saying. Thought we were in a Spanish speaking country.

They need to remember we are in the US,they spoke very little English,just mostly Spanish,you got the odd word in English Would not recommend this tour unless they speak more English to customers we are in America not Spanish country

Good Excursion, felt rushed at times while driving around. Would have liked more time in Havana. Driver made a lot of great recommendations to try or do in Havana, and only 30 minutes to try and experience them all wasn't enough. 15 more minutes would have sufficed in Havana.

This was an excellent tour of Miami highlights. Great stop at Little Havana. Bus driver was excellent.

The guide was very pushy to get us to eat and shop at certain places as if he was getting kick back from them establishment. It was to the point he withheld info from us so we had to go to those places or we wouldn't know where to go.. we were very displeased with him. Other than that it was a great tour around the city. Very interesting sights.

Enjoyed the city tour to wyn wood walls, little Havana and downtown Miami. Also liked the boat ride. Good value for the money.

I bought 2 city tour and cruise tickets. Lost the receipt on the tour bus and couldn’t proceed with the boat tour following. I was given the run around after making several phone calls to have my receipt sent to boat cruise officials to no avail. I refused to pay twice. There should be a way to use digital proof of your payment.

Loved the tour and boat ride would give 5/5 however tour guide called out two individuals in front of multiple tourists myself included for not tipping. Tipping is optional me and my boyfriend tipped $13 dollars between us. I was absolutely horrified by this behavior because it was two younger guys probably 18ish getting off the bus they were obviously distraught having been called cheap and made to look bad in front of the other party members. I told them not to worry that tipping culture is out of control. Turns out they simply didn’t have cash and was going to tip on the ride back after getting some cash at one of the boat bars. We Ubered back from the boat to our hotel because it was closer but also because I didn’t want to be around the tour guide after that incident. It was unprofessional and unnecessary especially considering tips are a courtesy. I was disappointed by the treatment of these two young men who were nothing but kind the entire trip.

It’s not a 5 1/2 bus & boat tour it’s about 1 1/2 on bus and 1 1/4 boat. Lots of hanging around in Little Havana and Bayside.