NYC's Sacred Ground: 9/11 Memorial Museum Experience

Its a must if visiting New York the way the experience has been put together is moving. Audio tour is available when you arrive

Excellent presentation of the facts. Very somber experience. Advice: watch all the video presentations and attend all the educational briefings. Never knew the extent of the boat lift.

You can see the above ground memorial as you enter the area. The museum is a combination or the timeline and artifacts from the site. As someone who remembers watching this unfold, it is a valuable and moving experience

We weren't sure that we should visit the museum as it seemed slightly voyeuristic to us but I'm so glad we did. We paid $30 to enter and we could stay as long as we wanted. I can't say this was an enjoyable visit but something I think anyone visiting NY should do at least once to pay their respects. The museum was full and the atmosphere was very sombre as expected. It was much bigger than expected too with plenty of artifacts to see. It's built around the site of the North tower and parts of it remain. We didn't pay extra for a guided tour but there were plenty of guides available to answer questions with first hand knowledge of the fateful day. We took some photos but some parts of the museum cameras were forbidden. It was an overwhelming experience but I'm glad that we did it.

A fascinating experience worth seeing and spending some time exploring. Great to see all the artefacts and stories together in one place, from what was such an awful event. The facility is modern and welcoming, and handles busy times well. However, the main 'September 11' exhibition inside the museum (over 12s only) where the timeline story is told from the first event, was very crowded. Due to the loose one-way system in place, a lot of people were crossing/passing to try and see all the exhibits and meant for a confusing walk through to ensure we didn't miss any details. We had hoped that the audio guide (additional charge) would have assisted in this, but the audio through this area did not seem to align with the walk through nor the exhibits on display. However, the remainder of the museum is well described on the audio guide.

Very informative and moving,,must visit, the pictures the remnants make this a must see well done to all involved

Definitely worth a visit but as you can imagine it’s upsetting and overwhelming, easy access with pre booking with the Viator app.

Is an unforgettable experience but is really sad what happened. But is. Reminder of what we should never forget

Moving and tasteful memorial well organised and informative much bigger museum than expected . Very busy but easy to navigate site

it was a nice and humbling experience to remember and reflect that horrible and traggic day. keep up the good work