Napa Valley Castle Dream: Unforgettable Wine & Royal Escape

The hostesses was very knowledgeable and personable. He was considerate and compassionate. The company made sure everyone was comfortable and started the experience with bubbly. Throughout the experience they provided water and encouraged hydration. The lunch was delicious and satisfying for any dietary restrictions.

The driver of the replacement van was awesome! Not his fault for the breakdown of the trolley Howe ver we should’ve been given a discount or something because the TROLLEY was a huge reason the activity was chosen. 24 hour notice not enough time to cancel and book something similar. Disappointing.

I strongly do not recommend booking this tour through Viator. The experience was disappointing from start to finish and completely misrepresented. No Trolley – Just a Bus: The listing advertised a charming trolley ride, but instead, we were picked up in a regular bus. No explanation, just false advertising. Late Pickup: The bus showed up 20 minutes late with no notice or apology. Cold Food: The lunch provided was cold and bland, not what you’d expect on a wine tour. Hidden Costs Everywhere: Every winery stop required separate entry/tasting fees — nothing was included. We spent over $300 extra on top of the ticket price. False Lunch Destination: The tour claimed we’d have lunch at Bottia Winery (a well-known spot), but we were taken to an empty, lifeless restaurant instead. Terrible Winery Selection: The last two wineries were dead, with barely any service or wine available. Definitely not worth stopping at. No Guidance or Host: There was no tour guide or structure. The entire group was left in limbo most of the time, unsure of where to go or what to expect next. This wasn’t a tour — it was a disorganized shuttle ride with hidden costs and broken promises. For the money, you’re better off booking your own tastings directly with the wineries. Avoid this one.

Was great! Loved the castle. Trolley ride was just enough information. Wineries were very different from each other. Lunch was terrific.

Trolley is the best way to see Napa Valley wineries as you feel more in touch with nature and it is fun!

This is a great tour to taste some wines and just relax. Our tour guide took care of everything. I would highly recommend. Omar our guide was awesome. Very knowledgeable and funny.

Great trolley ride! The castle was amazing and the wine was delicious. We had a blast getting to know our fellow travelers.

We originally were scheduled to be on another car, it broke down so we went on a different one. Our guide was personable and the first 2 vineyards were good. Our 3rd on was, however, very disappointing. It was a tasting room in a strip mall. The label had no vineyard, no winemaker of their own, and it showed. I felt we would have been much better off with the vineyards on our original agenda. Otherwise, we had a good time. Just get rid of Jean Edward’s tasting.

Great experience! Our driver Mel, was very informative and friendly. Our stops including lunch were great!

Was a great tour. But we had to wait for four ppl for 30 minutes and that made it impossible to explore the castle after our wine tasting. Also the driver we had who was very nice and knowledgeable didn’t like wearing the headset so we got no information as we were travelling through Napa and that was supposed to happen. But the wineries we went to were great Just wish we could have explored the castle and the lunch was very good.