Tour Experience | AccessTravel

Was good while it lasted but maybe the buffet could be managed better... A lot of people requires better management. Otherwise a good ride!

The boat was quite clean with a very surprising welcome performance. We came to the pier 2 at 7:25 and got on the boat at about 7:45. It was very crowded at the pier because of many passengers from another boat ao you have to find out where the boat line. Before get on the boat, you will be asked to take a photo by photographer and then they will print and sell it at 200baht as a gift. The food was not very diverse, and just average. Some was cold when I ate. Even I noted that I want an upper edge table, it seems like you only can choose up or down. I was arranged to sit at the table next to the aisle, next to me was a 2 seat table too and the edge side is the 4 seat table. Maybe you can easily to get the edge seat if you have more than 4 people. Even not the edge seat, table for group was set at very nice place, like the bow of the boat, where is very near by the band. I did asked to have another seat because around me was empty, but a man staff, looks like manager lead me to the table at the head of the bow so I felt really lucky and grateful. You will be asked about paid drinks when you settle down. I don't know if it's mandatory because when I refused, the staff always stood there waiting until I ordered. The service staff seems to have poor English so it was a bit difficult to communicate. Even though the seats are great, there will be a lot of people coming to take photos midway through, so it may affect your meal.

We have fabulous night the food excellent service and great people we go back again next time thank you

Very nice tour of Chaophraya. The sea of lights from Bangkok from the boat is perfect. Beautiful sights dipped in their lights in the evening / night. The food on board was also great 👍🏻 we will book it again the next time we visit

Last minute booking , could only get lower deck , finding the booking office a little difficult inside a very busy shopping centre , would have thought the office would have been on the dock ? Give yourself plenty of time to find … after that information very clear on on what cruise you on , what boat number , etc etc . After being seated the cruise manger came and upgraded us to the top deck . Thank u so much . People need to chill a little as there was a mad rush for the food when there was no need ! There is plenty to go around including big prawns … Great staff , great food , and a great female entertainer who got all involved on the night up dancing and singing etc . All ran like clock work from the minute we left the dock till we returned, 2 hours later . Would recommend this cruise and company to anybody looking for a fun night out on the river . Cheers 👍🏼👍🏼👍🏼

Excellent experience, well organized, great food selection and entertainment on the boat. Trip with friends, birthday celebration during our stay in Bangkok Highly recommended!

We arrived approximately 10 minutes before the deadline due to heavy traffic in Bangkok. However, upon arrival, we discovered ICON Siam, a vast complex bustling with thousands of people and numerous shops. Finding the meeting point, which required at least an hour, was virtually impossible. Consequently, we missed our cruise. Upon reaching the piers, I encountered a sea of people and spent over 20 minutes searching for someone to assist us. Eventually, we found a helpful lady from the company who arranged a reasonably priced speedboat to take us to the cruise ship. We managed to board approximately 30 minutes before it concluded. Food was OK

The views were great. Food was good. Organisation was awful , finding the check in was a nightmare and lining up was like a cattle market. Whole thing at the Dock was complete chaos.

It was very crowded at the Icon Siam, as many dinner cruises start from the Piers at IconSiam, and the check in was a bit challenging. Maybe it was because of the weekend. We were informed that we should be there at 6, but the staff only came around 7:15 to give us the tickets. Other than that it was a fun experience. The food was plenty and choice was good. It was ok for vegetarians, we had a bit of choice. The music and the singer were good, and the last part with dancing was fun. All in all - NICE.

This cruise is meant to city in lights but the moment it is started they open dinner and people missing beautiful city in night. The cruise should start the Dinner after one hour after tour started. Food is good. Entertainment is good. Singer singing indian and English songs. Authorities should provide seating arrangement for the tourists waiting to board cruise. People are standing tired for more than an hour and not enjoying cruise fully