Conquer Tongariro Crossing: Seamless Turangi Return Transfer

When I booked the transfer/shuttle for the trailhead drop off and pick up, I didn't realize there is only one pick up time which was latest at 230pm. If I exceeded that schedule, there will be additional charge. I wish I could have one more hour to complete the trail. The rush did affected my full enjoyment of the hike. Other than that, we fully appreciate the transfer service provided by Brenden and his wife and their friendliness.

My wife and I booked Backyard Tours for their return shuttle service to Tongariro Alpine Walks. They were very friendly and communicative! Providing frequent updates to us! On top of that they were very punctual with their pick up service! Highly recommend their team!

The hike itself is amazing! We were lucky with some of the best weather of the season. The crossing is a challenge, mostly due to weather and length more than elevation gain. I shed cold layers to put on sun protection laters, so be sure to plan accordingly! I did it with poles, which proved to be really useful on the scree descent. Lovely varied landscape and fascinating geology! Note: it’s not mentioned in the itinerary, but you do have to register online that you’re doing the crossing. We completed it upon starting the trek, as there was a ranger checking confirmations. Why I docked a star: communication with the tour company wasn’t great. They checked in with me via text to confirm my reservation, but then gave confusing directions to a pickup spot. We were driving around in the dark and missed our shuttle - though the vibe was chill and we got on the next bus. Then at the trail end I called about the shuttle pickup, and was told we were to walk to our van at the parking lot since we were just shy of a kilometer away. This wasn’t the worst, but I did pay for round trip and a “celebratory drink” that never materialized either. All in all, really loved the hike itself and I can look past the minor inconveniences - do recommend.

I highly recommend this shuttle company. Brendan and Gloria were prompt, professional, friendly, and so knowledgeable about the region. We loved learning more about the Māori culture and history of the region as we traveled to and from our hike. It was also extremely convenient to be picked up and dropped off right outside of our accommodation. Finally, the cold drink at the end of an amazing but long and challenging hike was such a thoughtful touch!

We booked the round trip for the 28th of January, our pickup time was 5:30 am from right outside our accommodation (river stone backpackers) Gloria (our driver) was there bang on time and welcomed us into a really comfy and clean van, we then went and picked up some other travellers and went on our way. All throughout the drive Gloria was telling us all about the area and history such as the battle between the warriors (volcanoes) and lots of other incredibly interesting info. She also briefed us about safety, things we should definitely have with us for the walk and how to best respect the area. After we had, had an amazing walk Gloria was there again waiting for us at the end with a lovely cold drink, we then went to visit a viewpoint and we all got back safe and sound. If staying in Turangi I would definitely go for Backyard Tours again!!! Thankyou so much Gloria

we booked the round trip shuttle, Gloria arrived bang on time right outside our accommodation to take us to the crossing, she was so lovely to talk to and gave us a good briefing of what to expect during the hike which made me feel more prepared, aswell as educating us on the history and landscapes around us on the drive. Lastly she was waiting for us at the end of the walk with a lovely complementary cold drink for completing the crossing and then took us to an amazing look out point before taking us home safely!

Brendan from Backyard Tours was an amazing tour provider for our hike today! He was punctual and communicated throughout providing information for pick up service which made it easy and straight forward. He was friendly throughout our time with him and took time to explain Māori history and culture as well providing blessings for our safety before and after the hike. Being greeted with an ice cold L&P after a long day was the perfect ending! Thanks to Brendan and Backyard tours, couldn’t recommend you enough!

The driver was perfect, he wasn’t late, he had a good energy and was enthusiastic, he also drove really well.

Stellar service! Brendan is a fantastic host, very professional and friendly. Serves you a drink at the end of the tour which is MUCH needed. Kia ora!

Amazing experience! Brendan our driving gave us facts on route to the start of the hike, and was very helpful with questions. The drink at the end was well needed, luckily we got given an extra one! Amazing driver and an amazing company!