The Rijksmuseum is open to everyone. So naturally, we do all we can to make the museum accessible for visitors with disabilities. If you have questions or suggestions for us, please mail them to access@rijkmuseum.nl. We’d love to hear from you!
VISITORS WITH A WALKING AID OR WHEELCHAIR
The entire museum is accessible for wheelchairs or mobility scooters. You can borrow a wheelchair, rollator, pushchair, walking cane, or foldable museum stool at the information desk.
A floorplan showing the lifts, seating areas throughout the muse,um and disabled toilets is also available at the information desk.
Floorplan
VISITORS WHO ARE BLIND OR PARTIALLY SIGHTED
Guide dogs on a lead are of ,course allowed into the museum.
We offer a special guided tour for visitors with a visual impairment so you can touch the objects in the museum. There are also family tours. If you want to tour the museum on your own, we have a range of audio tours as well which you can download for free to your smartphone.
Check all our accessible tours
VISITORS WHO ARE DEAF OR HARD OF HEARING
If you use a hearing aid with Bluetooth, we recommend that you download the free Rijksmuseum app. Here you will find all audio tours. We try to make sure that all information, such as the multimedia tours in the Rijksmuseum app, are enhanced with visual text. During a guided tour you can use a whisper set, where you hear the tour guide amplified. Ask the tour guide about this.
VISITORS WITH SENSORY SENSITIVITY
The Rijksmuseum can get very busy and crowded, especially the Gallery of Honour. You can keep your visit interesting and calm by choosing a quieter part of the museum. These are marked in green on the floorplan. Or plan your visit outside high season and before 10 in the morning or 3.30 in the afternoon. If you do feel overloaded, then go to the quiet room.