Unforgettable UNESCO Malacca: Ancient Wonders & Culture Day Trip from KL

Firstly, the driver Indiran was awesome - patient, kind, helpful & professional. It was the Diwali weekend so the traffic was an absolute nightmare. Indiran remained cheerful throughout. Unfortunately, I can’t say the same complimentary things about Asni Global, the tour operator. When they sent me the tickets, there was a phone number & the explanation “ If you have your specific questions, call the operator “. It would have been easier for me to win the jackpot in the Lottery. This is a provider who doesn’t answer calls & has recorded messages saying “The number you called is busy. Please try your call later.” Twice would have been fine but when it is constant, you get the expression that the provider wants nothing to do with you or any questions you may have. I cannot in all honesty recommend this provider. The driver was great & Melaka was okay - just don’t have any tour specific questions or ask for information as nobody in the provider’s office actually answers phone calls.

It was a great trip to Melakka. 1.5h on the way to M. and 2.5h back to KL due to traffic. The city center is easily walkable and my great driver Aris helped me find all the historical locations. I also dipped into the museum at the Stadthaus, which was worth it. Everything went smoothly and hassle-free. The tour is greatly recommended.

I loved the trip! I got a complimentary lunch from the company as well! I got foot massage in Malaka. There are many shop to see and religious sites as well but everything is next to each other.

Overall the tour experience was really good! Rajan was really engaging and helpful and we had a pleasant drive and learned about the historical place of Malacca. Personally I didn’t find Malacca itself very impressive - but this is my personal experience!

Our guide Jonson was really excellent: he gave us that little special to make our experience interesting, pleasant and fun. The tour was well organized, with enough time to visit all the places. After lunch (which was good and tasteful) we also had more than 2 hours for freely walk around in the city center! Super

Nice cultural trip of Malay history, particularly from the times of Dutch and British colonial era. Typical buildings with Dutch architecture.

The day trip to Malacca was very enjoyable. We were picked up early due to anticipated traffic problems (Chinese New Year) but the journey was very smooth, taking 2 hours to get to Malacca and 3 hours back to KL. That gave us 8 hours in Malacca which was a decent amount of time to see the main sights. The "tour" part around the Malacca historical sites actually only took 2 hours, after which time we were free to do as we wished, which I appreciated. The only issue - and it is a rather big one - was that we were asked to pay the guide an additional USD$20 pp cash at the conclusion of the trip - he said it was for "the extras" but we weren't clear on what the extras were ... Adding another 25% (AU$30) on to a trip which cost AU$117 seemed a bit strange. But we all paid up, as what were we to do? Not saying the guide ripped us off (he was a very lovely man, knowledgeable and informative) but none of us were really clear as to what this "surcharge" was for, and we should have been informed about any surcharges upfront. One of our tour group didn't have any MYR cash on him at all and had to locate a money changer whilst we all waited in the vehicle. Perhaps Viator can respond?

This tour was the perfect way to see Malacca at your own pace. Our driver/guide was very knowledgeable and helpful. Recommend!

My driver, Aris, was very informative and friendly. He knew all the best spots to visit and where to take the best photos from. The local Malaysian lunch was really tasty. I would definitely recommend this trip to others and if you get Aris as your driver you can't go wrong.

Très mauvaise organisation de la part de ce tour opérateur !! A changé 3 fois l heure du départ en 48het est arrivé en plus en retard ! Avions demandé et payé un « private tour » et nous nous sommes retrouvés à partager notre taxi avec un couple et une 3e personne qui finalement, ne s est pas présentée… discutions de très mauvaise foi avec le chauffeur puis avec le responsable de l agence. Mauvaise compréhension concernant le déjeuner inclus à Malacca. Bref, très mauvais souvenir de cette sortie. Le manager nous a promis un remboursement partiel pour nous dédommager mais encore que des paroles en l air… À Éviter !!!!