1. Surprise Cave, also known as Hang Sung Sot, is one of the most famous and popular caves in Halong Bay, Vietnam. It is located on Bo Hon Island and is a part of the UNESCO World Heritage Site. The cave got its name from its spectacular interiors and awe-inspiring formations, which are sure to surprise visitors.

2. The cave is open to visitors from 6:30 am to 6:00 pm every day. However, it is important to note that Halong Bay may have different regulations regarding visiting times due to weather conditions or maintenance activities. It is advisable to check with your travel agency or the local authorities before planning your visit. Contact information for Surprise Cave is not readily available.

3. To visit Surprise Cave, you can book a cruise or a tour package that includes a visit to Halong Bay. The caves are accessed by boat or kayak, as they are located on an island in the bay. Entrance fees to the cave are usually included in the tour packages. It is advisable to book your tour in advance to secure your spot and double-check the ticket information provided by your tour operator.

Regarding transportation, most visitors to Halong Bay opt for organized tour packages, which typically include transportation from Hanoi to Halong Bay. The journey from Hanoi to Halong Bay takes approximately 3 to 4 hours by road. Alternatively, you can also take a public bus from Hanoi to Halong City and then arrange for transportation from there to the pier where you can board a boat to explore Halong Bay and its caves.