Unforgettable Israel: 5-Day Holy Land & Epic Wonders Tour

MUCH TOO LONG The daily tours are way too long. We were picked up at our hotel at 6:40 AM and returned to our hotel between 7 and 7:30 PM. This is way too much time gathering travelers and dropping them off rather than seeing Israel. The tour guides were helpful but their broken English was often unclear. Overall, the company is just too big and tried to do too much resulting in poor tours and service.

Best Tour Guide: Avi Best Experiences that I had with the tour: Baptism at Jordan River, Dead Sea Experience, Touching the holy stone and seeing the tomb in Jerusalem I highly recommend this company, the other guides Orion and Eyal are good too but I’m biased with Avi since I’ve been with him for three days. I advise you guys to see the places that you really want to visit in Israel if you’re on a tight budget, since they have separate day tours for each. The company is really good with transport and communicating with the customers. I have been bothering them non stop but they were very patient with me. I wish I booked 10-12 day tour which they had. I wouldn’t have been rushing. I just learned about it from my fellow tourists.

See almost everything with great guides. I was quite worried though when our driver hit 155 km/he on the return trip from Jerusalem to Tel Aviv and then abused our guide in a very chauvinistic way.

We planned a trip to Israel in May of 2020 and I made the hotel reservations and thought we would book day tours when we arrived. However, the pandemic occurred and the trip needed to be cancelled. Israel had reopened and we decided to go, but in I had had some health issues and decided to use a tour company to facilitate our trip and make it easier. Our Tour was a 12 day tour (there was not an option for that in the drop down menu above). This included a side trip to Petra. I relied on Bein Harim's expertise in planning our trip and thought that is what I paid for. The end of our trip was a fiasco and left a bad taste in my mouth. "Rozan" made our flight into Eliat around 1pm so by the time we got to the hotel and checked in, this day was basically a waste. We were initially ok with that because we were excited to go to Petra the next day. Our flight back to Tel Aviv was scheduled at 8pm the next day. The hotel staff informed us that we would not be able to make our fight due to the tours from Petra always arrive later in the evening. I emailed Bein Harim several times to inquire if this was true and they said yes and cancelled my tour to Petra. I would have never flown down to Eilat. This was a complete waste of time and I could have stayed an extra day in Jerusalem and Tel Aviv. Wasn't I paying for their expertise in not only booking the tour to Petra but also the appropriate flight times? They did return the cost of the Petra Tour after I emailed them when I got home-not sure why this wasn't immediately refunded? I requested that the flight tickets be refunded but they declined. Perhaps Rozan is new and mad a mistake in how the flights were booked, but Bein Harim should have had better customer service. They were a couple of other glitches but I decided to give them 3 stars because it was nice to be picked up in an air conditioned bus to all the sites. I felt safe and comfortable. Out of all the tours we took, there were 3 guides that were stellar. I'm sorry I don't remember their names, one said he was originally for Argentina, one I believe he his name was Ithamar,( he said he was the nephew of Moses) and a lady with shoulder length grey hair who was our guide to Nazareth and Galilee. These 3 were very knowledgeable and interesting. One thing I did not like was and am writing this for others, is they stop for lunch at certain restaurants they must have a deal with. One restaurant in the old town of Jerusalem only gave 3 choices and seemed expensive. We opted out and went someplace with many options and was cheaper. We just made sure we told our guide and returned on time when the tour started again. Also, something we didn't know, if the tour starts early before your hotel's breakfast buffet opens, you can ask if they can pack you a breakfast in lieu of the buffet. (I learned this from a fellow traveler) Also be prepared that you will be taken to stores and be stuck there for 30-45 minutes. Supposedly these are stores that have the best prices. I understand this is how tourism works but I did feel for me this was a waste of time. So would I book them again? No, maybe for a day trip I would ,but not for them to book my hotels, flights and all my tours. I do not feel the cost of their package was worth it since they blundered my Petra Tour.

My husband and I did 5 days of 1 and 2 day tours with Bein Harim. We had a different tour guide for each tour, which was expected. I would say the tours were very different dependent on the guide. The guides knowledge of history, the sites, religious history, and English varied greatly. I would rate the tours 4/5 stars on average. Itamar and Dan were amazing guides 5/5 stars. Avishai was a very good guide, fun, but could have provided more information about the areas and things we passed on the drive 4/5 stars. We had 2 other guides, one friendly, and fairly knowledgeable 3/5 stars; the other guide was oddly grumpy, but in a comical way. 2/5 stars He mostly provided anecdotal stories and would have gotten more out of the tour, if we had just been dropped off at the sites and told what time to return to the bus. I think my biggest frustration with Bein Harim is that I was offered a discount for the tours prior to booking, and when I booked it pended the discounted rate on my credit card, but once processed, charged the full amount. When I attempted to contact Bein Harim, the said they would take care of it, but they never changed the amount charged to my card.

Pick ups were on time and distribution to destination buses went well. Tour guides were too talkative at times and I assume it was because they wanted a good tip. Dealing with everything was fine except getting response through email. We were getting a refund due to them canceling Petra tour. We had to make several phone calls to the office about the refund and some people we spoke with in the office were a little rude. Finally got to talk to someone who was helpful and nice. Overall Ben harim did well considering how busy they are.

Willing to change my trip when I hurt my ankle on a scooter that do send you through shops to spend money

Yuval Bigio leads an enlightening Tour of Israel that is historically thorough, filled with passion, enthusiasm and an injection of good humor. Over 8 days we toured most of the key spots from Tel Aviv, Jerusalem (comprehensive "Old City" walking tour), the West Bank, Golan Heights, Dead Sea, Masada, Tiberius, Caesarea, and more. Activities ranged from walking tours in religiously significant areas, floating in the Dead Sea, jeep rides in the Golan Heights, Caliber3 training, camel rides and much more. Yuval's passion for Israel is infectious, religiously sensitive and inclusive, and invites participation. My wife and I are eternally grateful for his guided excellence! -Steve & Heather Los Angeles, CA

We took the 5 day Jewish tour package with Bein Harim. They were extremely well run. Each day, we were picked up from our hotel lobby on time and with a smile. The tour guides were extremely well informed about the sights that they were showing us and were always eager to answer questions. Explanations were in depth and the tours themselves were a lot of fun. The buses were clean and most had wi-fi as well. The sights were all magnificent and interesting. We took the superior hotel package and hotels were beautiful with incredible breakfasts. I would recommend Bein Harim very highly.

Organized, well informed tour by local people. Answered questions. Polite. A Upgraded hotels were very good.