NYC's Sacred Ground: 9/11 Memorial Museum Experience

So many feelings going on. We went with my great niece who is 12 and was not born yet. We were able to share what happened and explain to her something we will never forget.

My visit to 9/11 Memorial Museum was amazing.The entry process was smooth, and the wait time was around 20 minutes. The attraction was well-organized. Accessibility for strollers was good. The highlight of my visit was amazing.I would recommend this place to friends.

Informative and educational, and sad. It was heartfelt and breathtaking. My heart goes out to the families that were affected.

It is such an excellent presentation of the tragedy of September 11, 2001! I thought it made such a strong impression to listen to the voices from people who were in New York that day, also meet persons who had been in the area when it happened and also the room with photos of every person who died. It's also very interesting to see the huge dimensions of the 2 towers which was so easily destroyed. Everybody who comes to New York should visit this museum!

Excellent service well worth a visit when travelling to NYC. Particularly liked the films shown watched both extremely moving

It was great experience Sad to recall what happened on September 11 2001. So many perished on that single day

A touching tribute to such a tragic event. There is no museum quite like this, my second visit to the museum and still just as tragically beautiful as the first time. The level of detail in every single piece was astounding and being right around the actual location made it even more sentimental. My only gripes with this museum it that I wish there was more order, making it flow a little easier. Often, I found myself a little lost as to where I had/hadn’t been before. I don’t know if there is a sign up telling people to turn their phones onto silent mode, but there definitely should be! I was reading a touching tribute to a firefighter who lost his life in the events of 9/11, when the person behind me’s phone went off very loudly, she then proceeded to answer the phone (putting it on speaker phone) and yelling down it. This really took me out of the experience

The designers and architect who build this memorial should be commended as they somehow found a appropriate way to commemorate the people lost in this historic event. Amazing amount of artifacts, displays, and personal accounts in the museum it would take a whole day to cover it all.

Leave plenty of time to view as much as you can. It takes time there is a lot to read and it is crowded. Even during the week. Headsets are extra $11 but worth it

Very moving. I’ve gone several times, and notice something new each time. We bought tickets from the 2p entrance. We arrived earlier than intended, around 1:15p, and were let in early with no issues.