Breathtaking Lakes & Volcano: Frutillar & Petrohué Falls

Booked our tour as a cruise excursion and unfortunately our ship was late in arriving affecting the length of the tour. The visit to Petrohue Waterfalls was excellent. During the bus transport Emily kept us well informed on the various locations of interest. She was personable and it was lovely to share the day with her.

A great way to see three areas in Chile and learn about the culture and history with a knowledgeable guide.

We had Javiera from JV tours as our guide. She met us at the port exit as advertised. We were late as the shuttles were late because of rough seas but this presented no problem for them. She spoke excellent English and gave us tons of information. The empanadas we had for lunch were excellent. We had a lots of rain after the waterfalls part so our sightseeing was somewhat restricted but she did her best to show us the other two stops.

We got in late and they had to shorten trip and we missed what we wanted to see. It would have been better if they asked people snd then took them where they wanted to go and skipped what they didn't. Long wait on the bus waiting for all to arrive.

In spite of arriving many hours late due to rough seas we had a great tour in spite of having to miss the German village. Emily is a great tour guide who managed to take time to interact everyone.

This was a shore excursion on our first cruise. We booked late so the cruises line options were sold out. We decided to roll the dice with Viatour and could not have been more pleased. The Tour operator had staff meet us almost as soon as we stepped off the boat so there was zero stress. The Tour stopped at all the highlights in the area including the amazing Falls, Our local guide was knowledgeable, personable and a great ambassador for southern Chile.

Really enjoyed the day. Sights as advertised. Quaint lake towns. Javi was a delight as narrator along the way.

Well informed, excellent English speaking guide (Eric). Even though our ship was 4 hours plus late in docking the tour route was adjusted to ensure we were ahead of other tour operators to appreciate the places of interest at low occupancy.

We enjoyed this tour very much even though our cruise ship was late docking and time was short. Our guide Emily was excellent, so friendly and knowledgeable. The Petrohue Waterfalls were beautiful and the Orsano Volcano really does resemble Mount Fuji.

For this shore excursion, Our tour guide Chris was eager to make sure we had an excellent experience with limited time. Impressed that Chris and his driver Jorge always got our group to places ahead of the others. Chris then took a group photo and thoughtfully emailed a copy to each guest. Well done!