Ancient Tulum, Coba & Cenote: Transformative Yucatan Journey

This tour was great. Our tour guide Hector was great, very knowledgeable, friendly, and made the whole trip fun in English and español. Loved the whole day, even the underground cenote.

The tour was okay. Pick up was around 7am, the expected pickup time was given a day before only roughly between 6.35-6.45am for me. They picked us from then did check in at Mexican outlet plaza la fiesta. 960 pesos was addition fee to pay for the tickets and conservation fee. The lady charged me 1008 pesos for some reason, no explanation or whatsoever. We spent more time at coba, could’ve been shorter after the tricycle ride. Cenote was so nice and lunch buffet was nice too. You have to pay extra for drinks. Playa del carmen was only 45mins so not enough time to see much. The return journey I’ve been transferred to 3 different transport for me only to get to Costa Mujeres. I accidentally forgot my tripod on the van. The company was unhelpful saying the item is prohibited and most likely lost now :( it was a mixed experience for me.

This was a very informative tour on the Mayan culture. We enjoyed seeing the ruins and learning about their culture and traditions. The cart ride to the ruin through the jungle was pretty. The Mayan welcome ceremony was interesting. The cenote was very refreshing. We loved that they allowed jumping and had a swing and rope to play on. We could not believe that not a sip of water was offered to us on the tour. It was so hot and we ran out of water quickly. They had a cooler that could have easily taken care of the 9 of us in the van. Most tours take care of their ppl by making sure they're comfortable, such as offering a drink or umbrella for the sun. They don't pick you up at the lobby of the hotel. We had to get a ride to the guard station which was fine, but then we waited there in the sun for 20 minutes, not ideal. In Coba they tell you that you can walk to the ruins or rent a cart (man pushing you on a bike) or your own bike. You don't really have the choice to walk because if we had walked, we would've run out of time and wouldn't have heard any of the info about the ruins. So be prepared to pay $11 usd for 2 people to ride and they only take cash. The buffet was very small and not good. The beans and potatoes were flavorless. No fruit, very few options for picky eaters and vegetarians. They don't include any drinks here either, not even water. For some reason we assumed that meant alcoholic drinks weren't included but assumed water would be. So if you're doing this tour, bring lots of water and not in plastic bottles, Tulum doesn't allow plastic. Be prepared to spend $ for a ride at Coba.

I've been in plenty of tours ranging from Capri, Rome, Venice, Amsterdam, London, etc and honestly this one was pretty good for the price, the length, the driver Jose was good, the student (Mafar), and the tour guide (Lalo) was good. Especially after it rained all day with us.

Great guys, great guide, thanks Hector and lovely company. We certainly covered a lot! Loved learning more about the Mayans and being blessed by a Shaman!

A very comprehensive trip that acts as an Intro to History of this region. No doubt that Mayan civilization was great but some of the claims made by the guide (a really nice guy) was not scientifically or historically accurate. Wish we could have spent more time at Tulum. The final cenote dip was refreshing - wishing it was more than 45 minutes.

This is a great tour and educational, the tour guide and driver are nice & friendly, offering great service much more than we expected. We also learn a lots from Maya culture.

Very rushed and confusing. Guide rushed in front of everyone and left many people confused where to go. Tulum was the worst. The places it self were nice to see but next time we would do one at a time.

We were charged double for tickets to Tulum once we got there. Our guide said it was not their fault and we had tot take it up with “the company”. He was not helpful and gave us the ultimatum to either go back to the bus (after having traveled hours) and wait or pay for the ticket and tax (after having paid the tax before getting on the bus). The line to get our ticket was over an hour and we ran through Tulum in a few minutes with no time to look around. The food was barely edible and they try coerce “a lucky 4 people” into buying extremely overpriced souvenirs $350+ USD - you can get those elsewhere like Chichén Itzá for less than $5 USD. The cenote was an amazing experience and we were able to relax in there and unwind from all the running around. The tour guides did seem to know what he was talking about and gave great information about Tulum and Coba but the tour was way too rushed and seemed very unorganized.

Despite it being a very very long day, I will say the tour guides and driver were phenomenal. Highly recommend this tour as an intro to the area and history.