Naples Shore: Vesuvius & Pompeii - Unearth Ancient Secrets

Pompeii Group size was way too big. We lost a ton of time waiting for folks that didn’t show up or later got lost or didn’t make it back in time. This is in control of the operation and needs to be fixed. Bring your own water. Buying water at Pompeii is 2euros each, 4 for a coke. Guide was good, but the place is way overcrowded. Find a time to go off season if you can. Skip the summer if possible. Vesuvius was fun, but rushed. Only 80 minutes to hurry to the top, take photos, grab a souvenir, wine, and head down. Be prepared for a hot hike in summer - leave the jacket at home. The altitude doesn’t cool the place off much.

The tour was excellent!!! Pompeii was amazing! Just an fyi to get to the crater it is about 1.5 miles with loose rock and decent incline but well worth it. BUT our driver……. While driving in town and on the highway he spent at least 50% of the time staring at his phone and texting. That was scary because I was in the front row. Another 25% he was hitting on/talking to tour guide. It was VERY irresponsible, unprofessional and dangerous. That is not what I paid for. He really should be talked to on his job description.

Our guide Rita was little to quiet to start but became increasingly cordial as the day went on. Our Pompey guide focused on the architecture of Pompey which was very interesting.

The pick up from the cruise port wasn't timely, then surprised another pick up from the train station was made... the pickup process wasn't smooth & there were way too many people on this tour. But the people were timely, the tour operators could have been more efficient & more informative. We did way too much waiting & walking wherein that time could have been spent at the two main attractions, Mt. Vesuvus & Pompeii Ruins. Lunch was not impressive at all. The tasting was a nice break, but nevertheless it was a sales/marketing stop. There was no narration during the bus ride. This excursion needed to be smaller groups, spend more time at the attractions & more lunch options.

Mt Vesuvius was wonderful~ I felt we could have used extra time to walk the entire crater(but most tours should have enough time)~ we did not because of the Pompeii experience. Our tour was on a Sunday that was free for locals~ it took us an extra hour to get there~traffic~ the site was so crowded it was hard to even see the guide and know which area she was talking about~ she never looked around to see if everyone was following, everytime she went around a bend the earpiece stopped working~ even after being told numerous times she continued as usual~ very disappointing for my party and even more so to those of the tour group not able to keep up~ before Mt V we were to have pizza which we were looking forward to~ didn’t happen we had to have pasta pizza was not an option. I realize they could not control traffic~ but could have started earlier to avoid the crowds and traffic and guide could have waited for all to be near before explaining~ Pompeii was waste of our money because of this Mt V was great

The tour of Pompeii was very informative. The views from vesuvius were astonishing. The timrline says approximately 7 hrs it was more like 8 which really made me feel rushed as I was on a cruise ship. At Pompeii we had a meal them too much down time this could have been used traveling to vesuvius and gotten us back earlier. I did share my concerns with guides and they ensured we had returned to the ship in time.

We were told by Viator before we booked the tour the climb up Vesuvius was 15 minutes, up and 15 minutes down. The guide told us the hike was 30 minutes one way The guide is correct. The hike takes 30 minutes each way. The hike is quite steep We were told by Viator we would have plenty of time to visit Vesuvius and Pompeii and easily return to our ship before it sailed. This is not true. We climbed Vesuvius, but we only could spend 20 minutes to visit Pompeii before we had to break away from the tour in order to return to the ship before it sailed. The Pompeii tour is at least 90 minutes Kudos to Rita ( tour organizer) for getting us back to the ship before it sailed Tour guide at Pompeii (Suzie) was very poor . She lost one member of the group before we got to the ruins , which cost us time. When I approached her that we would be leaving early , her attitude was extremely poor. She told me "yes I know" and walked away. She did not tell me to inform her we were leaving, or that she wanted the headsets. She wanted both things. We returned the headsets to Rita. When we had to leave the tour Susie was at least 5 minutes ahead of me. There was no way to tell her we were leaving. If she wanted to know when we were leaving and she wanted the headsets back she should have told me when I told her we were leaving early Susie is by far the worst tour guide I have had the misfortune of following while using Viator.

Great tour of Pompeii. Our guide was very knowledgeable and entertaining. After the tour we were left waiting for far too long for our coach to Vesuvius. Must have been two hours which yes it included lunch but hanging around for a hour outside Pompeii entrance for ages in that heat wasn’t pleasant at all. When we were picked up air conditioning on the coach was terrible and it was a very hot day.

Climbing mount Vesuvius and visiting Pompeii was a wonderful experience and our guide was very knowledgeable and pleasant.

Group was too large - we would be in a single line and at the end the headphones would disconnect from the tour guide Maria. We missed many key points because we were too far back. The meeting point was not clear and the bus was late. They did make accommodations to take our lunch to go or we would have missed Vesuvius entirely. We had 40 minutes at Vesuvius which was not enough time to get to the top.