Unforgettable City: Hop-On, Cruise, Walk & Night Views!

It was a breeze. Once I had my QR code. I downloaded the big bus app which gave me a map of the closest bus stop we walked over and hopped on. We hopped off in a beautiful part of the Internet to enjoy lunch hopped back on to head back to our hotel and saw amazing sites. We loved using the headphones with the option for various languages to hear about the history and sites. Highly recommended.

Staff were good-friendly and helpful.we waited at some stops a long time even though the timetable said we should be on time.we bought a 25 hour pass but the bus finishes at 6pm and starts 9am

I bought the 48 hours Vienna essential tour. It included two free services that did not work (the free punsch and the free walking tour). The bus tracking system didn’t work properly and I had to take public and private transport means.

Visiting Vienna feels measured and well structured from day to day. The city moves at a steady pace, supported by reliable public transport and clearly defined urban spaces. Historic architecture remains prominent, yet integrated into daily routines rather than isolated as spectacle. Cafés, parks, and residential streets guide movement naturally.

We enjoy these a lot but had a few issues than other cities. Day 1 1. Ticket was booked via Viator and I could not get it to work. Had to reach out to Big Bus and they fixed it. It was a bad voucher on their end. 2. Driver didn’t know what my voucher was once I got it fixed. Had to find a rep and had to get off bus. 3. Long waits over 25 minutes in the cold. 4. Blue Tour was informative. 5. Driver and rep were stressed and got into a screaming match in front of us. I understand tension but not in front of customers. The rep apologized to us. Day 2 5. Walked 20 minutes to the closest stop to see it was closed for NYE from 10-1. Checked service update page and it was never updated. Lost 30 minutes of a short day. 4. Walked to the next stop and it was full. Driver told us to walk to stop 1. Lost another 30 minutes. 5. Walked to stop 1 and a large line and no bus. Waited 30 minutes and lost another 30 minutes. . Bus arrived. Lots of workers but no one directing people and everyone fighting to get on and sneaking in middle door. 6. Once we got on it was nice. Felt like we couldn’t leave due to long waits and massive crowds. First city that I have seen the top had the see through cover. Very smart Vienna.

2 routes to cover important highlights of the city. The commentary is informative and apt. Buses are frequent.

Very good system of buses and stops. Very professional. Good value. The narration was a bit canned and shallow. Overall Vienna was amazing and bigbus was a great way to see it.

Great way to pack all the sites into one day. Really enjoyed the bus which was on time and can be tracked using the app. Wonderful and convenient.

A great way to see the wider city sites. We did this on our last day and were glad to rest our legs. Commentary worked and was informative without going on too much. It took about 2hrs all in, we didn’t get off until the end. Reasonable price too. Although Big bus rep said we would have got a better deal with him rather than online as we bought it.

This was a great tour of Vienna. The narration was fun, informative and lively. The only downside was we hit Vienna's rush hour traffic, which slowed things down a bit. But otherwise money well spent